Frequently Asked Questions
Everything you need to know about your daily brew.
When will my coffee be roasted?
To ensure maximum freshness, we roast our beans in small batches every Tuesday and Thursday. Your order will typically ship within 24-48 hours of roasting.
Do you offer pre-ground coffee?
Yes, we can grind your beans for Drip, Espresso, or French Press. However, for the best flavor profile, we recommend purchasing whole beans and grinding them just before brewing.
What is your shipping policy?
We offer flat-rate shipping nationwide. Orders over $50 qualify for free standard shipping. Most deliveries arrive within 3-5 business days depending on your location.
Can I return coffee beans if I don't like the taste?
As coffee is a perishable food item, we cannot accept returns on opened bags. However, if there is a quality issue or a shipping error, please contact us within 7 days for a replacement or store credit.
Are your beans ethically sourced?
Absolutely. We work directly with small-holder farms and cooperatives to ensure fair wages and sustainable farming practices that protect the local environment.
How should I store my coffee to keep it fresh?
Store your beans in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and fluctuating temperatures can degrade the delicate oils and flavors.